Curbside Pick Up Available OR use promo 'FreeShip’ for free shipping on orders over $100 within the US!
Curbside Pick Up Available OR use promo 'FreeShip’ for free shipping on orders over $100 within the US!
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Store Policy

STORE POLICIES

Contact Free Curbside
We offer contact free curbside pickups during business hours. We're open Tuesday - Friday 11 am - 6 pm and Saturday 10 am - 5 pm. Please call us when you are pulling in, we will walk your package outside so you can retrieve it.

 

Claiming on Facebook / Instagram
To claim any item from Facebook or Instagram – comment sold, size and color. You can claim from postings or any Facebook lives. We offer shipping and contact-free curbside.

 

Return Policy
For IN STORE purchases we offer exchanges or in-store credit only within 10 days of purchase with original tags attached. We do not return for a refund. All clearance sale items (30%, 40% off & 50% off rack) are FINAL SALE.

For ONLINE purchases we offer exchanges or in-store credit only with original tags attached and receipt. Item’s are only eligible for return if we are notified and respond within 10 days after receiving. All clearance sale items (30%, 40% off & 50% off rack) are FINAL SALE.

Please send all returns to:

Southern Soul Boutique
ATTN: returns
2300-D W Roosevelt Blvd.,
Monroe NC 28110

 

Shipping Policy
We offer FREE shipping on all orders over $75! Return shipping charges are the responsibility of the customer. Southern Soul Boutique is not responsible for items that are lost upon transit.

Orders can take 2-3 days to process and are shipped via your choosing online. If you need anything rush shipped please notify us at sales@shopsouthernsoul.com or call us at 704-776-9303. We will send you a tracking number once your item has shipped.  Returns take 2-3 days to process after receiving to the store. We will notify you once we have received your item.

 

Privacy Policy
Southern Soul Boutique may request information such as your name, phone number, address, e-mail address, and credit card information when processing online orders. All private information will be kept confidential. By shopping online with us you consent to our Privacy Policy. If there are any problems, questions, or concerns, please contact us at admin@shopsouthernsoul.com.